Integrated Business Services portfolio
SERVICES
Manpower mgmt.
Back Office
Infrastructure & Security mgmt.
Digital Services
BPO / Contact centre
Technology Services
System Integration
Consulting and Advisory
SPECIAL VERTICALS
Utilities
Education
Police
Smart Cities
Customs & Excise
The Chief Minister's Office
Detailed portfolio
Services
Digital Services
Automation, Bots, Social Media Mgmt., CRM, Quality Platform Analytics, Artificial Intelligence
Manpower mgmt.
Staffing models for providing staff (on client/our payroll) and staff for last-mile-access to consumers
BPO / Contact center
Customer Care, Inbound / Outbound, Product support, Collections / Retention,Field support
Back Office
F&A, HRO, Staffing, Spend Management, Document Mgmt. Services, Transaction Processing, Content moderation
Technology Services
Infrastructure support, Technical support, Application development and support, Automation solutions
Infrastructure & Security mgmt.
Software & Hardware, High Performance Computing & Grid architecture, Integrated Communication and Network systems, Update-Upgrade-Migration, IT Integrations, Energy & Structural cabling products
System Integration
Customized services for The Chief Minister's Office, Customs & Excise, Police and Educational entities
Consulting and Advisory
Based on - Stakeholder ecosystems, and Milestones Approach - Strategic, Tactical, Operational, Technical and M&A Elements - People, Process and Technology
Verticals with special focus
Utilities
For DISCOM (Power Distribution companies), Water Department and Municipal Services Services - Fault rectification, Tracking & escalation, Vehicle tracking system, Fleet on street, Call center and Back office
Education
University & School Management System (UMS), Library Management System, Campus Wi-Fi, Smart Classes, Student Tracking System, CCTV Surveillance, Digitization of documents, Secured Printing Solution, Online Examination, Online registration - recruitment (for faculty) and admission (for students)
Smart Cities
Water, Electricity, Transport, Security/Police, Communication, Automation, Emergency Services, and The Chief Minister's Office